SHOWTEC LED Wash Ultra Bright RGB User's Guide download pdf (Page 16)

Troubleshooting

Showtec LED Wash Ultra Bright Compact RGB

This troubleshooting guide is meant to help solve simple problems.

If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit

operates properly, do not carry out following steps.

1. If the device does not operate properly, unplug the device.

2. Check the fuse, power from the wall, all cables etc.

3. If all of the above appears to be O.K., plug the unit in again.

4. If you are unable to determine the cause of the problem, do not open the LED Wash Ultra Bright

Compact RGB, as this may damage the unit and the warranty will become void.

5. Return the device to your Showtec dealer.

No Light

This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps

below in sequence until a solution is found. Once the unit operates properly, do not carry out following

steps.

If the light effect does not operate properly, refer servicing to a technician.

Response: Suspect three potential problem areas: the power supply, the LEDs or the fuse.

1. Power supply. Check that the unit is plugged into an appropriate power supply.

2. The LEDs. Return the LED Wash Ultra Bright Compact RGB to your Showtec dealer.

3. The fuse. Replace the fuse. See page 20 for replacing the fuse.

No Response to DMX

Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card

malfunction.

1. Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.

Try your DMX control again.

2. Determine whether the controller or light effect is at fault. Does the controller operate properly with

other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light

effect to a qualified technician.

See next page for more problem solving.

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SHOWTEC LED Wash Ultra Bright RGB User's Guide Page 16