SHOWTEC DimMaster User's Guide download pdf (Page 18)

Maintenance

The Showtec Showdesigner 1024 requires almost no maintenance. However, you should keep the unit

clean. Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse

in liquid. Do not use alcohol or solvents.

Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections

with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying

electric power.

Troubleshooting

Showtec Showdesigner 1024

This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps

below in sequence until a solution is found. Once the unit operates properly, do not carry out following

steps.

1. Fixture does not respond to controller: Check the DMX-address of the fixture and the controller.

Make sure they match. Make sure the connections are correct.

2. Interference between chases; If the same channel is assigned to different running chases, the one

with the highest channel value will be put out.

3. Note: when in programming mode, as long as the LED indicator is lit, the value will be stored, even if

the value is zero.

4. Except for the channels assigned to the jog wheels and the channels set with slope, slope is not

assigned to the other channels.

5. For the master controlled channels, the master faders are valid only when the dimmer buttons are

activated (LED indicator is on). If some channels can’t be controlled, please check if they are

assigned to master control.

6. If the device does not operate properly, unplug the device.

7. Check power from the wall, all cables, the fuse, the settings (return to default), etc.

8. If all of the above appears to be O.K., plug the unit in again.

9. If nothing happens after 30 seconds, unplug the device.

10. Return the device to your Showtec dealer.

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SHOWTEC DimMaster User's Guide Page 18